Privacy Policy of Float Inc.
(Effective Date: 2025-02-01)
Float Inc. (“Company” or “Float”) values user privacy and complies with the Personal Information Protection Act and other relevant regulations. This Privacy Policy explains how we handle personal data when users interact with our services (“Services”).
1. Purpose of Collecting and Using Personal Information
We collect and use personal information for the following purposes:
1. Providing and Operating Services
• User registration and account management
• Identity verification for service access
• Customer support and inquiries
• Service improvements and personalized experiences
2. Marketing and Advertising
• Promotional and event notifications
• Targeted advertising
• Statistical analysis for service enhancement
3. Legal Compliance and Security
• Compliance with applicable laws
• Fraud prevention and security measures
2. Collected Personal Data and Methods
1. Types of Collected Data
• Required: Name, email address, contact information, password
• Optional: Profile picture, location data, usage logs
• Automatically Collected: IP address, cookies, device information, browsing history
2. Collection Methods
• User-provided during sign-up and service usage
• Automatically collected through cookies and logs
• Provided during customer support interactions
3. Data Retention and Deletion
1. Retention Period
• Personal data is deleted immediately upon fulfilling its purpose unless required by law.
• Legal obligations may require us to retain certain data for a specified period.
2. Deletion Methods
• Digital data: Permanently deleted via irreversible methods
• Paper documents: Shredded or incinerated
4. Third-Party Sharing and Outsourcing
We do not share user data with third parties without consent, except when required by law.
We may outsource personal data processing to third parties for:
• Payment processing
• Customer support
• Data analysis and marketing services
We ensure proper data protection measures in such outsourcing agreements.
5. User Rights and Control
Users have the right to:
• Access, modify, or delete their data
• Withdraw consent for data processing
• Request data processing suspension
Requests are processed within 10 days unless legally required otherwise.
6. Security Measures
We implement security measures to protect personal information:
• Encryption: Secure data storage and transmission
• Access Control: Limited access to personal data
• Security Systems: Firewalls and intrusion detection systems
• Employee Training: Regular privacy training sessions
7. Cookies and Tracking
Users can manage cookie settings via browser options to refuse or delete cookies.
8. Contact Information
• Privacy Officer: Calvin
• Email: cntact@float.do
9. Updates and Notification
This Privacy Policy may be updated, and changes will be notified via public announcements.